IT Service Management basato su ITIL® V3
Axel Kolthof, Arjen Jong, Mike Pieper, et al.
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ca. 15,29 €
Geisteswissenschaften, Kunst, Musik / Pädagogik
Beschreibung
This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. In addition the processes are listed separately in the second half of the book.
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