img Leseprobe Leseprobe

Rethinking Sales Management

A Strategic Guide for Practitioners

Beth Rogers

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John Wiley & Sons img Link Publisher

Sozialwissenschaften, Recht, Wirtschaft / Werbung, Marketing

Beschreibung

Until recently, sales managers received no specific training for their jobs. However, selling has become more complex with the emergence of regulations and more sophisticated customers. Sales managers need to inspire and achieve sales results by managing teams of professionals and other resources. To do so, they need guidance on dealing with issues that arise in these broader aspects of their role. This concise guide for sales managers is based on a well-known sales management technique called the 'customer portfolio matrix'. Beth Rogers weaves her version of this throughout, enabling sales managers to see their strategy from the customer's point of view. Doing so will allow them to set realistic objectives, design new strategies that add real customer value, avoid wasting time on price-oriented customers and deploy resources for maximum results.

Rezensionen

(The Marketer, September 2007)
"...a serious, grown-up book on sales, full of relevant theory and practical examples of how sales can be more strategic and effective."
. (B2B Marketing Online, Friday 7th September 2007)
"an excellent, concise and well-written guide, full of examples and references, based on the author's deep and sustained experience"
(The Daily Telegraph, Tuesday 25th September 2007)
"...helps sales teams become more successful by seeing the deal from the customer's view."
(Salesforce, January 2008)
"Rogers uses copious box-outs and diagrams, and sources virtually all the latest evidence on business selling from around the world."
(Winning Edge, December 2008)
"...Rogers uses copious box-outs and diagrams and, as befits an academic, sources virtually all the latest evidence"
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Schlagwörter

Verkauf, Wirtschaft u. Management, Verkaufsleitung, Business & Management, Sales Management