How Great Products and Services Supply Great User Experiences

Stewart Emery, Robert J. Brunner, Russ Hall, et al.

EPUB
ca. 0,52 €
Amazon iTunes Thalia.de Hugendubel Bücher.de ebook.de kobo Osiander Google Books Barnes&Noble bol.com Legimi yourbook.shop Kulturkaufhaus
* Affiliatelinks/Werbelinks
Hinweis: Affiliatelinks/Werbelinks
Links auf reinlesen.de sind sogenannte Affiliate-Links. Wenn du auf so einen Affiliate-Link klickst und über diesen Link einkaufst, bekommt reinlesen.de von dem betreffenden Online-Shop oder Anbieter eine Provision. Für dich verändert sich der Preis nicht.

Pearson Education img Link Publisher

Beschreibung

This Element is an excerpt from Do You Matter?: How Great Design Will Make People Love Your Company (ISBN: 9780137142446) by Robert Brunner and Stewart Emery. Available in print and digital formats.

How to make sure customer experience permeates every corner of your company--and all your products and services.

As CEO, you're so dedicated to customer experience that in 1985 when a line of your company's refrigerators were found defective, you had workers smash 76 of them to smithereens. So what happens when you go on the Internet and the reviews of your product read: "Worst product, worst experience ever! Never buy a Haier product!"

Weitere Titel von diesem Autor
Cover Do You Matter?
Do You Matter?
Stewart Emery
10,28 €
Weitere Titel in dieser Kategorie

Kundenbewertungen