Crucial Confrontations
Tools for talking about broken promises, violated expectations, and bad behavior
Ron McMillan, Kerry Patterson, Al Switzler, et al.
EPUB
ca. 26,30 €
Sozialwissenschaften, Recht, Wirtschaft / Wirtschaft
Beschreibung
The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour Discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular Crucial Conversations. Includes scripts modelling the best way to deal with confrontations.
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