Leseprobe
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Customer Service Care Success for Life -V2
Neil Hoechlin
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Sozialwissenschaften, Recht, Wirtschaft / Wirtschaft
Beschreibung
Do you want to be the best in customer service? Do you want to ensure your customers are always happy and coming back for more?
This book is the ultimate guide to customer service excellence. It will provide readers with everything they need to know about how to become a customer-centric business, use the softwares and tools of the pros, and best practices, to guarantee that customers are satisfied every time.
You'll learn essential techniques such as:
• How to understand customer needs better
• The secrets of successful communication
• Tools and strategies for creating lasting relationships with customers
• Tips on how to resolve conflicts quickly and efficiently
• Proven methods for turning dissatisfied customers into loyal fans
With this book, you'll be able to master all aspects of delivering excellent customer service. It's an indispensable tool that no business can afford not have. Get your copy today and take your customer service excellence game up a notch!
Kundenbewertungen
customer insight strategies, customer centricity, customer driven culture, customer engagement, customer service skills for success, customer experience re design, customer insights